Customer Service

Customer Service

Phone: (905) 735-0694

Seaway Mall Customer Service is available to make your shopping experience more enjoyable. There are a variety of ways to get in contact with our Customer Service Representatives. You can visit them personally at the Customer Service Desk across from the Sports Wall of Fame - you can also call at 905-735-0694 or email

In addition to handling any questions you may have regarding Seaway Mall - Customer Service also provides the following additional services:

Helium Balloons please pre-order when possible
General Mall Information
Mall Map - Transit guides - select community information pamphlets
Lost & Found Mall
Gift Cards
Fax and Photocopying Services
Infant Change/Nursing Room
Coat Check
Child Strollers
Gift Wrapping
First Aid
Announcement Services
Regional Transit Bus Passes
Kiwanis Bingo Tickets (in season)
Niagara IceDogs Tickets (in season)
Garbage Bag Tags
Recyclable Shopping Bags
Niagara Falls Comic Con tickets (in season)

Please note at this time Customer Service can not accept customer balloons unless they are sealed and pre packaged.